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Merry Christmas, 

from CaseWare!

Hi Guest

In this edition:

Customer Support Service

A reminder that we are closed from the 23rd of December until the 3rd of January. 

However, our tireless customer service team will still be available via

On the 12th day of Christmas, 

we give you 12 IDEA tips for the busy season...

1. Did you know that 50 extractions can be performed     at one time 

2. Hover your cursor over a field name to view it's field     definition information 

3. How do I add $ to my numeric field? 
    View Tab > Format group > Currency

4. Use the Re-run task to repeat the most recently run     task with different parameters


5. Right-click menus contain shortcuts to frequently     performed actions 

6. IDEA keyboard shortcut keys are great. For a list,     go to your IDEA help section. 

    ALT + F6 between fly-out windows

7. How do I find what IDEA version I have installed?     File > Help > About IDEA 

8. Add the IDEA website to your favourites tab. 
    There are great resources such as blogs, tech tips     and webinars to assist 

9. Need more practice? Tutorial guides are installed     with IDEA. Located Start Menu > All Programs >     IDEA > Documentation
10. Ensure you have registered for your Passport     (global IDEA support site) to view videos, access     AuditNet, knowledge base and more 

11. Save selected records as a separated database is     so easy in IDEA. 
    Select the records you want to save > Home tab >     in the Export group >click Save As > Select the     Save only selected records check box 

12. How do I upgrade to IDEA 11? Contact your     account manager or send an email to and we will get you     upgraded

Audit Survey

IDEA 2020 Internal Audit Survey

CaseWare IDEA has launched a short research survey to assess the state of internal audit, so we'd love your participation. This will only take a few minutes to answer.

You'll be automatically entered into a draw to win

 a $50 Amazon holiday gift card. 



AnalyticsAI logo

Imagine a world when you can...

  1. Run various analytics tests at the click of a button
  2. Set risk parameters to suit your business
  3. Improve efficiency and get quick result visualisation
It's almost here.

Contact your account manager from January 13

Stay tuned for more information, visit the website, or sign up to the webinar we are hosting on January 31 via the link below.